Contact us

All bags are made to order. Once confirmed, please allow 7–10 working days for your bag to be crocheted and prepared for dispatch. You will receive tracking by email once shipped.

Yes! We ship from Ghana to the UK, Europe, North America, and beyond. Shipping costs are confirmed with your order.

Absolutely. Visit our Custom Order page to submit a request. We can match most yarn colours.

Spot clean with a damp cloth. Do not machine wash. Store in the dust bag, stuffed to hold shape, away from sunlight.

Because every bag is made to order for you, we cannot accept returns for change of mind. If your bag arrives damaged, contact us within 7 days with photos and we will resolve it.